Terms and conditions

DoTDirect terms of use

As you are using a secure online area, please make sure your read the terms and conditions below and once you agree to the conditions, we hope you enjoy using DoTDirect.

Currency of information

The functionality and continuance of links are checked at least every six months. The content of linked websites is reviewed at least every six months.

The Western Australian Government supports the development of the online community and provides this website to assist in the exchange of information within that community.

Disclaimer

The Department of Transport makes this material and services available on the understanding that users exercise their own skill and care with respect to its use. Changes in circumstances after material is placed on departmental pages or the information is made available may impact on the accuracy of the information. Before relying on the material in any important matter users should carefully evaluate the accuracy, completeness and relevance of the information for their purposes and should obtain appropriate professional advice relevant to their particular circumstances.

The material at this site may include views or recommendations of third parties, which do not necessarily reflect the views of the Department and the State of Western Australia or indicate its commitment to a particular course of action.

By accessing information at or through this site each user waives and releases the Department, the State of Western Australia, and their respective officers, employees, and agents to the full extent permitted by law from any and all claims (including claims in negligence) relating to the usage of the material made available through the website. In no event shall the Department, the State of Western Australia, or its respective officers, employees or agents be liable for any incident or consequential damages resulting from use of, or reliance, disclosure of or access by any party to the material.

Access to DoTDirect

You can access your DoTDirect online account by logging in with:

  • your DoTDirect username, password and one time code sent via SMS.
  • a digital identity with a minimum identity strength of Standard. Currently, the only accepted digital identity for DoTDirect is myGovID, provided by the Commonwealth of Australia. For more information on what is required to set up your digital identity using myGovID visit the myGovID website

You must not disclose your passwords to any other person and must keep them secure. You are responsible for all aspects of the use of your DoTDirect login details and myGovID digital identity. If you suspect your DoTDirect account has been compromised, you must change your DoTDirect password and myGovID password immediately and report your concerns to the Department of Transport. Any failure to keep your passwords secure and confidential may result in unauthorised use of your DoTDirect account.

Until we are notified to the contrary, we act on the basis that any information submitted in conjunction with your account originates from or is authorised by you and is binding on you, whether or not that is the case. We will not be liable for any loss that you may incur as a result of someone else using your password or account, either with or without your knowledge or consent. You must ensure that you log off at the end of each DoTDirect session.

Registering on behalf of an organisation

If you are making this application to register as a user on behalf of your organisation, you confirm that you have the necessary authority to make the application, to agree to these terms and conditions, to provide the requested information and to transact on behalf of your organisation.

Driver's Licence

Until the appropriate driver's licence fees have been paid, the driver's licence will be deemed invalid. Driving on the road without valid authorisation will be in contravention of the road law.

There may be sanctions applied by the Department of the Attorney General in respect of unpaid fines that prevent the grant or renewal of a driver's licence. Until such time the sanction has been removed, driving on the road will be in contravention of the road law. Department of Transport has no discretion to remove this sanction. If you have any enquires about this sanction you should contact the Fines Enforcement Registry on telephone 1300 650 235.

Vehicle licence

Until the appropriate vehicle licence fees have been paid the vehicle licence will be deemed invalid. The continued on road use of the vehicle will be in contravention of the road law.

There may be sanctions applied by the Department of the Attorney General in respect of unpaid fines that prevent the grant, renewal or transfer of a vehicle licence. Until such time the sanction has been removed, the vehicle is considered unlicensed and use of the vehicle will be in contravention of the road law. Department of Transport has no discretion to remove this sanction. If you have any enquires about this sanction you should contact the Fines Enforcement Registry on telephone 1300 650 235.

Recreational boating

Until the appropriate boat registration fees have been paid, the registration of your boat or vessel will be deemed invalid. Having or using a registrable recreational vessel in the State's navigable waters without valid registration will be in contravention of Part VA of the Navigable Waters Regulations 1958.

Jetties

Unless the appropriate jetty licence fees have been paid by the due date, your jetty will be unlicensed. Having a private jetty without a valid licence will be in contravention of Section 8 of the Jetties Act 1926 (WA) where it states that private jetties are not to be constructed or maintained, except pursuant to a licence or lease.

Licence block - Document Verification Service

The information on your driver's licence card or learner's permit can be used to verify your identity by banks, some government agencies, residential tenancy applicants as well as other entities, companies and people using the Document Verification Service. That national online service is operated by the Commonwealth government in communication with the State and Commonwealth government agencies which issue identity documents like driver's licences, learner's permits, birth certificates and passports.

When a person presents an identity document to a bank or other entity as proof of their identity, the Document Verification Service can be used to check whether the information on that identity document matches the records of the government agency that issues that type of identity document. In the case of a driver's licence or learner's permit issued in WA, the Document Verification Service communicates to the National Exchange of Vehicle and Driver Information System (NEVDIS) (on behalf of the Department of Transport) the driver's licence information (or learner's permit information) that a person has submitted as proof of their identity and NEVDIS then checks whether the details match its licensing records before responding 'Y' (if there is a match) or 'N' (if not a match) without disclosing the information in those records.

The Document Verification Service does not check facial images.

To give the licence or permit holder control over this, the Department has introduced a licence block to enable driver's licence holders and learner's permit holders to stop the use of the Department's driver licensing records to verify their identity in this way. Instead of a 'Y' or 'N' the response from the Document Verification Service will be 'D' for Document is invalid.

The licence block does not affect the driver's licence or learner's permit's primary purpose as an authorisation to drive.

The licence block can be added or removed at any time by that person using DoTDirect.

If added, it will remain in effect when a driver's licence or learner's permit is renewed or replaced, unless the licence or permit holder removes the block.

Please note that if the licence or permit holder is unable to access DoTDirect for any reason, including due to a scheduled or unscheduled outage or failed login attempts, then it will not be possible for that person to add or remove the licence block using DoTDirect. The Department is unable to accept liability for losses arising in circumstances where a person was unable to access DoTDirect in order to either add or remove the licence block on their driver's licence or learner's permit.

Please note that the block only operates when the Document Verification Service is used to verify a person's identity using their driver's licence information. The Department is not able to require any one to use the Document Verification Service to verify a person's identity.

Recreational Fishing Licences

The Department of Transport provides this service on DoTDirect solely for your convenience as a user. As the user, it is your responsibility to ensure that you provide all the necessary information required for the transaction to be processed by the Department of Primary Industries and Regional Development. You must follow up any queries or concerns you have directly with the Department of Primary Industries and Regional Development on 1300 374 731 (1300 DPIRD1).

National Disability Insurance Scheme (NDIS) Worker Screening Check

The Department of Transport provides this service on DoTDirect solely for your convenience as a user. As the user, it is your responsibility to ensure that you provide all the necessary information required for the transaction to be processed by the Department of Communities. You must follow up any queries or concerns you have directly with the Department of Communities on 1800 225 558.

Downloading

Where this website includes material customised for download by you, it is provided without charge. Although we have made every effort to ensure that the material provided in the download is complete, current, reliable, free from error and virus contamination, we do not warrant or make any representation about the accuracy, adequacy or completeness of the information or whether the download has been corrupted or tainted by viruses. We do, however, welcome feedback from you about downloads.

Framing

The information contained in this Website is only to be displayed in full screen format (not framed)). No liability is accepted for any information or services that may appear in any other format.

Information collected

When you look at this website, our web server makes a record of your visit and logs the following information for statistical purposes:

  • The user's server address
  • The user's top level domain name (eg. .com, .gov, .au, .uk etc.)
  • The date and time of the visit to the site
  • The pages accessed and documents downloaded
  • The previous site visited
  • The type of browser used.

Our statistics provider uses cookies to monitor your use of our website. These cookies can be blocked without impacting your interaction with this website.

This information about your use is only analysed on a bulk basis for broad demographic content. Individual use is not analysed.

If you use the website to complete an online application form, we will only collect the information contained in that application form if you submit the form to us. If you log out of the website or cancel the application prior to submitting the form, the information you had entered will be automatically deleted.

Java script and other programming languages

As with many web sites, Javascript forms an important part in the range of tools used to develop this web site. Javascript is enabled by default in all web browsers and is essential for many web sites.

Our web site can still be accessed if you have Javascript turned off but please be aware that some facilities may be unavailable if you do not have Javascript enabled in your web browser.

Limitation of liability

Subject to any responsibilities implied by law that cannot be excluded, the Department, the State of Western Australia, its officers, employees or agents, are not liable to you for any loss, damage, claims, liabilities, expenses (including without limitation on legal costs and settlement costs) whatsoever arising out of or attributable to any content services or other material on this website whether in contract, tort (including negligence), statute or otherwise.

If the law implies any condition or warranty liability for breach of which cannot be excluded, liability is where applicable, at the Department exclusive option to:

  • The supply of the goods and services again
  • The repair of the goods
  • The payment of the cost of having the goods or services resupplied or repaired.

Third party technologies

DoTDirect uses technology and services that are provided by third parties (including myGovID, which is not provided by the WA Government). The technology and services may not always work as expected. As with the other aspects of DoTDirect, the Department is not responsible for the operation of those technologies and services, or for making sure they are error-free.

Privacy

When you use this website, you consent to the departmental use of any information provided by you such as your company name, current e-mail address and phone number for the purposes outlined below.

Your email address and other information you provide will be recorded, and used for Department purposes, and you consent to the Department communicating with you through that contact information provided. This information will only be disclosed as required or permitted by law.

We will not use or disclose information collected about you other than for a purpose made known to you, a purpose you would reasonably expect, a purpose required, authorised or permitted by or under any law, or a purpose otherwise authorised by you.

You can request access to the information we have collected from you if you have any concerns about the accuracy or extent of that information.

Request content in other formats

Please email info@transport.wa.gov.au and include the address of the page you would like and your recommended document format.

Terms of use

The Western Australian Government is committed to the accessibility and exchange of information and the processes of public consultation and debate. The challenge for Government is to ensure that we keep pace with the changes and ensure that all people have access to the benefits being presented by the Internet. The Government electronic service delivery program is integrated into general government policy. The message is the Internet is for everyone. This website and any linked websites are presented to you in the context of this approach.

Your use of this Department website, including any of the content or materials on it is governed by these terms and conditions. In addition to these terms, there may also be additional terms that govern your use of or access to specific parts or sections of this website in which case those specific terms will apply to your activities at those locations in addition to these terms.

Your use of this site signifies your acknowledgement and acceptance of these terms and conditions.

Warranties

We make every effort to ensure that all material on this website is free from error. However, we do not warrant the accuracy, adequacy or completeness of any material on this web site. All information is subject to change without notice. Before relying on or acting on material in this website you should seek independent advice. We do not guarantee that material on this site or any linked site will be free from viruses or that access to this site will be uninterrupted.

 
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